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This is the web site of Bath and Kitchen Studio.
Our postal address is
410 Syndicate St. N.
St. Paul, MN 55104
We can be reached via e-mail at info@bathandkitchenstudio.com
or you can reach us by telephone at 1-866-460-1741
For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used to improve the content of our Web page.
With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them.
Consumers can access this information by write to us at the above address.
Consumers can have this information corrected by calling us at the above telephone number.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
We take extra effort and use extra packaging to ensure that your shipments arrive safely. There is a per item charge for standard and common carrier delivery within the United States. All items are quoted on a location basis. This is to ensure the lowest rate for every customer. 2nd day and overnight deliveries may be available, depending on stock status.
Shipping to Alaska, Hawaii, Puerto Rico, or locations outside the United States are not available at this time.
Because the majority of our products are special order, your credit card will be charged at the time you place your order. In order to clarify any confusion, this is because we place orders with the manufacturers on your behalf. Once we order the items, we are often unable to cancel or must pay a restocking fee.
Our studio only collects sales tax for orders shipped to MN State. Any orders shipped to any other location other than MN State are not subject to sales tax. There is a $19.95 service charge for picking up local orders.
To return any products you must obtain a Return Goods Authorization (RGA) number. Products will not be accepted for return after 30 days of the invoice date. All items must be in “as new” condition, in original packaging, with all warranty cards, manuals and any accessories. We will not accept damaged merchandise that was not inspected by the customer on the original delivery and not claimed within 48 hours of receipt. If a customer signs for a delivery clear and does not note any damage, then it is the customer’s responsibility to file a claim with the freight company to recoup the damages. Bathandkitchen studio cannot accept responsibility for any damages that are reported more than 48 hours after receipt of material. Defective products can only be exchanged for the same item. Special orders cannot be returned. All non-defective items are subject to a 25% restocking charge.
Installed product cannot be returned for credit.
You may cancel your order for any reason and receive a full refund provided your order has not been shipped. If an item has been shipped, than our terms under the Return policy take will take effect.
Prices subject to change at anytime. Bath & Kitchen Studio is not responsible for pricing errors on website such as typos.
The bathandkitchen studio sells only quality products from leading industry manufacturers. All products come with a manufacturer comprehensive warranty. The bathandkitchen studio and the manufacturer is not liable for any damage incurred by either installation, improper maintenance, alterations, misuse, accidents or shipping, whether caused by a contractor, service company, owner or any other person. All labor and installation charges are the responsibility of the purchaser. We cannot be responsible for shipping or manufacturing delays. The bathandkitchen studio strives to make sure every order goes out without any damage to the product. Please inspect the complete order when it arrives. If you have visible damage you will need to make a claim with the carrier.
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